CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot
U.S. Consumer Product Safety Commission recall (2001-03-09). Hazards: burn. About 1,400,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 01102 |
| Published | 2001-03-09 |
| Last updated | 2026-02-03 |
| Product category | Cleaners/Cleaning Products |
| Products | Zep Commercial cleaners: Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner |
| Firm named in the title | National Service Industries Inc. |
| Firms | National Service Industries Inc. (NSI), of Atlanta, Ga. (manufacturer) |
| Units (US) | 1,400,000 |
| Hazard classes | burn |
| Remedy classes | refund, dispose, stop use |
| Trade facets | plumbing water heating |
| Sold | The Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4. |
Description
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.
Hazard
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
Remedy
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
Incidents and injuries
NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer's forearm and two reports of the cleaner getting into consumers' eyes.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.