CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners
U.S. Consumer Product Safety Commission recall (2001-09-20). Hazards: burn. About 1,100,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 01233 |
| Published | 2001-09-20 |
| Last updated | 2026-04-03 |
| Product category | Cleaners/Cleaning Products |
| Products | Drain Opener Clog Remover and Hair Clog Remover sold in 64-oz. bottles |
| Firm named in the title | National Service Industries Inc. |
| Firms | National Service Industries Inc. (NSI), of Atlanta, Ga. (manufacturer) |
| Units (US) | 1,100,000 |
| Hazard classes | burn |
| Remedy classes | replace, stop use |
| Sold | Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners, from January 2001 through August 2001, for between $3 and $6. |
Description
The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com zephelp@zepcommercial.com Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com plumbing@enforcer.com Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also reads, in part, "Keep all chemicals out of reach of children."
Hazard
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
Remedy
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
Incidents and injuries
NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-01233. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.