CPSC, Cisco Announce Recall of Power Adapters
U.S. Consumer Product Safety Commission recall (2001-10-16). Hazards: fire, burn, electric shock. About 95,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 02017 |
| Published | 2001-10-16 |
| Last updated | 2025-07-24 |
| Product category | Adapter/Power Supply/Charger/Battery |
| Products | Power adapters used with certain Cisco ADSL Routers |
| Firm named in the title | Cisco |
| Firms | Cisco Systems Inc., of San Jose, Calif. (distributor) |
| Units (US) | 95,000 |
| Hazard classes | fire, burn, electric shock |
| Remedy classes | replace, stop use |
| Sold | Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001. |
Description
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR
Hazard
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
Remedy
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
Incidents and injuries
Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-02017. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.