CPSC, Next Level Communications Announce Recall of Power Supply for Computer Modems
U.S. Consumer Product Safety Commission recall (2001-12-17). Hazards: burn. Models: WP12303N. About 46,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 02512 |
| Published | 2001-12-17 |
| Last updated | 2025-10-28 |
| Product category | Computer Equipment |
| Products | Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units |
| Firm named in the title | Next Level Communications |
| Firms | PowDec Technologies, Inc. (manufacturer); Next Level Communications, of Rohnert Park, CA (distributor) |
| Manufactured in | Taiwan |
| Units (US) | 46,000 |
| Model numbers | WP12303N |
| Hazard classes | burn |
| Remedy classes | replace, stop use |
| Sold | ADSL/VDSL ETHERsets with a recalled power supply were sold nationwide, from February 1999 to May 2001, for a suggested retail price between $225 and $250. |
Description
These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B.
Hazard
The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
Remedy
Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply.
Incidents and injuries
There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.