CPSC, Tim Hortons Announce Recall of Travel Mugs
U.S. Consumer Product Safety Commission recall (2003-01-28). Hazards: burn. About 6,500 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 03075 |
| Published | 2003-01-28 |
| Last updated | 2025-05-16 |
| Product category | Mugs |
| Products | Tim Hortons 15-ounce stainless steel travel mugs |
| Firm named in the title | Tim Hortons |
| Firms | Tim Hortons of Oakville, Ontario, Canada (distributor); Thermo- Serv®, of Dallas, TX (distributor) |
| Manufactured in | China |
| Units (US) | 6,500 |
| Hazard classes | burn |
| Remedy classes | refund, replace, stop use |
| Sold | Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15 |
Description
This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.
Hazard
The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.
Remedy
Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.
Incidents and injuries
Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.