CPSC, IBM Announce Recall to Repair Computer Monitors
U.S. Consumer Product Safety Commission recall (2003-03-04). Hazards: fire, burn. About 56,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 03088 |
| Published | 2003-03-04 |
| Last updated | 2025-05-21 |
| Product category | Computer Equipment |
| Products | IBM G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT Computer Monitors |
| Firm named in the title | IBM |
| Firms | IBM, of Armonk, N.Y. (distributor) |
| Manufactured in | China, Malaysia |
| Units (US) | 56,000 |
| Hazard classes | fire, burn |
| Remedy classes | repair, replace, inspect, stop use |
| Sold | IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370. |
Description
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.
Hazard
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
Remedy
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
Incidents and injuries
IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-03088. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.