CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers
U.S. Consumer Product Safety Commission recall (2003-09-25). Hazards: electric shock. Models: PCG-FRV25, PCG-FRV27. About 5,600 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 03197 |
| Published | 2003-09-25 |
| Last updated | 2025-06-30 |
| Product category | Computer Equipment |
| Products | Sony VAIO notebook computers |
| Firm named in the title | Sony Electronics Inc. |
| Firms | Sony Corp., of Tokyo, Japan (manufacturer) |
| Manufactured in | China |
| Units (US) | 5,600 |
| Model numbers | PCG-FRV25, PCG-FRV27 |
| Hazard classes | electric shock |
| Remedy classes | repair |
| Sold | Electronic and computer stores nationwide, from June 2003 through July 2003, for about $1,500. |
Description
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003
Hazard
Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
Remedy
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
Incidents and injuries
None reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-03197. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.