CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Controls
U.S. Consumer Product Safety Commission recall (2004-04-28). Hazards: fire. Models: 37C55U, 658, 37C57U, 602, 37C72U, 520…. About 88,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 04128 |
| Published | 2004-04-28 |
| Last updated | 2025-02-10 |
| Product category | Gas Water Heaters & Accessories |
| Products | LP and Convertible Gas Water Heater Temperature Controls |
| Firm named in the title | White-Rodgers |
| Firms | White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo. (manufacturer) |
| Manufactured in | Mexico |
| Units (US) | 88,000 |
| Model numbers | 37C55U, 658, 37C57U, 602, 37C72U, 520, 546, 547, 548, 676 |
| Hazard classes | fire |
| Remedy classes | replace |
| Trade facets | hvac, plumbing water heating |
| Sold | Retail distributors and independent servicers have sold and/or installed water heaters with the controls, from October 2002 through March 2004. |
Description
The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State. Beginning serial numbers on these gas water heaters can be checked at www.regcen.com/tempcontrolrecall
Hazard
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
Remedy
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge.
Incidents and injuries
White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-04128. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.