CPSC, Oki Data Announce Recall of Fax Machines
U.S. Consumer Product Safety Commission recall (2004-05-26). Hazards: electric shock. Models: 9880. About 1,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 04143 |
| Published | 2004-05-26 |
| Last updated | 2025-02-12 |
| Product category | Facsimile (FAX) Machines |
| Products | OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines) |
| Firm named in the title | Oki Data |
| Firms | Oki Data Americas Inc., of Mt. Laurel, N.J. (manufacturer) |
| Manufactured in | Thailand |
| Units (US) | 1,000 |
| Model numbers | 9880 |
| Hazard classes | electric shock |
| Remedy classes | repair, stop use |
| Sold | Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines, between October 2003 and February 2004, for between $2,800 and $4,000 (depending on the model). |
Description
The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.
Hazard
The fax machines may incur a mechanical malfunction, posing a shock hazard to users.
Remedy
Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.
Incidents and injuries
Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-04143. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.