CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges
U.S. Consumer Product Safety Commission recall (2004-07-14). Hazards: electric shock. Models: XE102. About 53,500 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 04178 |
| Published | 2004-07-14 |
| Last updated | 2025-03-03 |
| Product category | Computer Equipment |
| Products | Wall Plug Ethernet Bridge |
| Firm named in the title | NETGEAR Inc. |
| Firms | NETGEAR Inc., of Santa Clara, Calif. (manufacturer) |
| Manufactured in | China |
| Units (US) | 53,500 |
| Model numbers | XE102 |
| Hazard classes | electric shock |
| Remedy classes | repair, stop use |
| Sold | Various electronics stores, Web sites, and through the NETGEAR Web site, from February 2003 through May 2004, for between $50 and $80. |
Description
The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.
Hazard
The plastic housing on these units can detach, posing a shock hazard.
Remedy
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.
Incidents and injuries
NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-04178. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.