CPSC, SecureAlert Announce Recall of Safety and Security Phones
U.S. Consumer Product Safety Commission recall (2003-11-18). About 1,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 04513 |
| Published | 2003-11-18 |
| Last updated | 2025-03-25 |
| Product category | Telephones, Cell Phones & Accessories |
| Products | GPS2000 MobilePAL+GPS Safety and Security Phones |
| Firm named in the title | SecureAlert |
| Firms | SecureAlert Inc., of Salt Lake City, Utah (distributor) |
| Manufactured in | Japan |
| Units (US) | 1,000 |
| Remedy classes | replace |
| Sold | SecureAlert and private security dealers nationwide, from May 2003 through July 2003. |
Description
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.
Hazard
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
Remedy
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Incidents and injuries
SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-04513. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.