CPSC, Dell Inc. Announce Recall of AC Adapters for Notebook Computers
U.S. Consumer Product Safety Commission recall (2004-10-08). Hazards: fire, burn, electric shock. About 990,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 05004 |
| Published | 2004-10-08 |
| Last updated | 2024-08-19 |
| Product category | Adapter/Power Supply/Charger/Battery |
| Products | AC adapters used with notebook personal computers |
| Firm named in the title | Dell Inc. |
| Firms | Delta Electronics Inc., of Taipei, Taiwan (manufacturer); Dell Inc., of Round Rock, Texas (importer) |
| Manufactured in | China, Thailand |
| Units (US) | 990,000 |
| Hazard classes | fire, burn, electric shock |
| Remedy classes | replace |
| Sold | Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600. |
Description
The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
Hazard
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
Remedy
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
Incidents and injuries
Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-05004. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.