Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
U.S. Consumer Product Safety Commission recall (2009-04-07). About 7,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 09734 |
| Published | 2009-04-07 |
| Last updated | 2014-05-23 |
| Product category | Home Control/Alarm Systems |
| Products | Vista Residential Security System Control Panels |
| Firm named in the title | Honeywell International |
| Firms | Ademco de Juarez s.r.l., of Mexico (manufacturer); Honeywell International Inc., of Melville, N.Y. (distributor) |
| Manufactured in | Mexico |
| Units (US) | 7,000 |
| Remedy classes | replace |
| Sold | Security and alarm dealers nationwide from October 2007 through January 2009 for about $100. |
Description
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Hazard
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Remedy
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Incidents and injuries
None reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-09734. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.