Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard
U.S. Consumer Product Safety Commission recall (2009-08-05). Hazards: fire, burn. About 14,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 09763 |
| Published | 2009-08-05 |
| Last updated | 2014-05-23 |
| Product category | Paper Towel Dispensers |
| Products | Bay West & Hillyard Hybrid Wave N Cut Paper Towel Dispensers |
| Firms | Global Plastics Ltd., of City of Industry, Calif. (manufacturer) |
| Manufactured in | Canada |
| Units (US) | 14,000 |
| Hazard classes | fire, burn |
| Remedy classes | replace, stop use |
| Sold | Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009. |
Description
The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.
Hazard
The dispenser's electric board can overheat posing a fire hazard.
Remedy
Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.
Incidents and injuries
The firm has received two incidents of the dispenser overheating. No injuries have been reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.