Acer Recalls Notebook Computers Due to Burn Hazard
U.S. Consumer Product Safety Commission recall (2010-01-07). Hazards: burn. Models: AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, AS3810TZG. About 22,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 10103 |
| Published | 2010-01-07 |
| Last updated | 2016-07-20 |
| Product category | Electronics |
| Products | Certain Acer Aspire-series Notebook Computers |
| Firm named in the title | Acer |
| Firms | Acer America Corporation, of San Jose, Calif. (manufacturer) |
| Manufactured in | China |
| Units (US) | 22,000 |
| Model numbers | AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, AS3810TZG |
| Hazard classes | burn |
| Remedy classes | repair, stop use |
| Sold | ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150. |
Description
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
Hazard
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Remedy
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
Incidents and injuries
Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.