Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards
U.S. Consumer Product Safety Commission recall (2010-08-10). Hazards: fire, burn. About 470,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 10752 |
| Published | 2010-08-10 |
| Last updated | 2014-05-23 |
| Product category | Adapter/Power Supply/Charger/Battery |
| Products | Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices |
| Firm named in the title | Asurion |
| Firms | Asurion, of Smyrna, Tenn. (distributor) |
| Units (US) | 470,000 |
| Hazard classes | fire, burn |
| Remedy classes | replace, stop use |
| Sold | Asurion, as part of their handset protection claim program nationwide from March 2004 through October 2009. |
Description
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.
Hazard
The counterfeit batteries can overheat, posing burn and fire hazards.
Remedy
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
Incidents and injuries
Asurion has received two reports of counterfeit BlackBerry®-branded batteries overheating, causing minor burns to a consumer's finger and minor property damage to a sofa and car seat.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-10752. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.