Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard
U.S. Consumer Product Safety Commission recall (2011-01-25). Hazards: fall. Models: 487. About 165,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 11110 |
| Published | 2011-01-25 |
| Last updated | 2016-07-08 |
| Product category | Chairs |
| Products | Cachet Swivel Chairs |
| Firm named in the title | Steelcase |
| Firms | Steelcase Inc., of Grand Rapids, Mich. (manufacturer) |
| Manufactured in | United States |
| Units (US) | 165,000 |
| Model numbers | 487 |
| Hazard classes | fall |
| Remedy classes | replace, inspect, stop use |
| Sold | Authorized Steelcase dealers and retail outlets including Healthy Back Store, CSN, Home Office Solutions, Office & Company and Sam Flax stores nationwide and online at www.store.steelcase.com between May 2002 and November 2009 for up to $600. |
Description
This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.
Hazard
The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.
Remedy
Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
Incidents and injuries
The firm has received one report of a chair support failure resulting in a back injury.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.