Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard
U.S. Consumer Product Safety Commission recall (2011-08-02). Hazards: fire, burn. About 9,500 units in the US and 1,500 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 11294 |
| Published | 2011-08-02 |
| Last updated | 2016-07-05 |
| Product category | Computers Equipment and Accessories |
| Products | Pogoplug Video file sharing device |
| Firm named in the title | Cloud Engines |
| Firms | Cloud Engines Inc. of San Francisco, Calif. (importer) |
| Manufactured in | China |
| Units (US) | 9,500 |
| Units (Canada) | 1,500 |
| Hazard classes | fire, burn |
| Remedy classes | refund, replace, stop use |
| Sold | Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style from March 2011 through June 2011 for about $200. |
Description
This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.
Hazard
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
Remedy
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Incidents and injuries
Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-11294. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.