Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
U.S. Consumer Product Safety Commission recall (2011-02-08). Hazards: fire. About 540 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 11721 |
| Published | 2011-02-08 |
| Last updated | 2016-07-08 |
| Product category | Fire or Smoke Alarms |
| Products | Simplex Fire Alarm Control Panel |
| Firm named in the title | Tyco Safety Products Westminster |
| Firms | Tyco Safety Products Westminster of Westminster, Mass. (manufacturer) |
| Manufactured in | United States |
| Units (US) | 540 |
| Hazard classes | fire |
| Remedy classes | new instructions |
| Sold | Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000. |
Description
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."
Hazard
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Remedy
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Incidents and injuries
The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.