Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
U.S. Consumer Product Safety Commission recall (2014-03-12). Models: FB402BK, FB402BKS, FB402SL, FB402SLS. About 1,000,000 units in the US and 28,000 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 14129 |
| Published | 2014-03-12 |
| Last updated | 2016-01-08 |
| Product category | Exercise |
| Products | Wireless activity-tracking wristband |
| Firm named in the title | Fitbit |
| Firms | Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius (manufacturer); Fitbit Inc., of San Francisco (importer); Fitbit Inc., of San Francisco (distributor) |
| Manufactured in | China |
| Units (US) | 1,000,000 |
| Units (Canada) | 28,000 |
| Model numbers | FB402BK, FB402BKS, FB402SL, FB402SLS |
| Remedy classes | refund |
| Sold | AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130. |
Description
This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Hazard
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
Remedy
Consumers should contact Fitbit for a full refund.
Incidents and injuries
The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-14129. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.