Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
U.S. Consumer Product Safety Commission recall (2014-08-26). Hazards: fire, burn. About 5,577,000 units in the US and 446,700 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 14262 |
| Published | 2014-08-26 |
| Last updated | 2015-01-09 |
| Product category | Power Cords |
| Products | Hewlett-Packard and Compaq notebook computer AC power cords |
| Firm named in the title | Hewlett-Packard |
| Firms | Hewlett-Packard Company (HP), of Palo Alto, Calif. (manufacturer) |
| Manufactured in | China |
| Units (US) | 5,577,000 |
| Units (Canada) | 446,700 |
| Hazard classes | fire, burn |
| Remedy classes | replace, stop use |
| Trade facets | electrical |
| Sold | Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500. |
Description
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
Hazard
The AC power cord can overheat, posing a potential fire and burn hazard.
Remedy
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Incidents and injuries
HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.