Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure
U.S. Consumer Product Safety Commission recall (2014-10-30). Models: 0-102371. About 29,200 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 15018 |
| Published | 2014-10-30 |
| Last updated | 2015-01-06 |
| Product category | Personal Protection |
| Products | Visonic Amber Pendants and Visonic Amber Kits |
| Firm named in the title | Visonic |
| Firms | Visonic Ltd., of Tel Aviv, Israel (manufacturer); Visonic Inc., of Westford, Mass. (importer) |
| Manufactured in | Israel |
| Units (US) | 29,200 |
| Model numbers | 0-102371 |
| Remedy classes | replace |
| Sold | Leased by Life Alert Emergency Response to consumers who subscribed for alarm monitoring services from about May 2013 through July 2014. Retail price for the products are about $50 for the pendant, and between $220 and $240 for the kit. |
Description
This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.
Hazard
An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.
Remedy
Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.
Incidents and injuries
None reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.