WindowTex Recalls Custom Roller Shades Due to Risk of Injury
U.S. Consumer Product Safety Commission recall (2014-12-16). Hazards: fall, impact injury, injury. Models: D15T, D20T. About 6,800 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 15047 |
| Published | 2014-12-16 |
| Last updated | 2015-01-06 |
| Product category | Window Shades and Venetian Blinds and Indoor Shutters |
| Products | Roller Window Shades |
| Firm named in the title | WindowTex |
| Firms | Windowcraft Inc. dba. WindowTex, of Garden City Park, NY (manufacturer) |
| Manufactured in | United States |
| Units (US) | 6,800 |
| Model numbers | D15T, D20T |
| Hazard classes | fall, impact injury, injury |
| Remedy classes | repair, replace |
| Sold | WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500. |
Description
This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.
Hazard
A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.
Remedy
Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.
Incidents and injuries
WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.