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CPSC recalls 2016

Lutron Electronics Recalls Roller Shades Due to Impact Hazard

U.S. Consumer Product Safety Commission recall (2016-02-03). Hazards: fall, impact injury. Models: QSFRJ-S2A13-B. About 30,000 units in the US and 5,000 in Canada.

AgencyU.S. Consumer Product Safety Commission
Recall number16091
Published2016-02-03
Last updated2016-02-03
Product categoryBlinds, Shades & Cords
ProductsRoller Shades
Firm named in the titleLutron Electronics
FirmsLutron Electronics Co. Inc., of Coopersburg, Pa. (manufacturer)
Manufactured inUnited States
Units (US)30,000
Units (Canada)5,000
Model numbersQSFRJ-S2A13-B
Hazard classesfall, impact injury
Remedy classesrepair, replace, inspect
SoldHome Depot, Lowes, specialty window shading dealers and online at SerenaShades.com from November 2013 through November 2015 for between $280 and $2,400.

Description

This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.

Hazard

The window shades can become dislodged from their brackets and fall, posing an impact hazard.

Remedy

Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.

Incidents and injuries

Lutron Electronics has received 36 reports of incidents of shades falling from mounting brackets. No injuries have been reported.

Machine access

This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-16091. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.

Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.