HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
U.S. Consumer Product Safety Commission recall (2017-01-24). Hazards: fire, burn. About 101,000 units in the US and 3,000 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 17071 |
| Published | 2017-01-24 |
| Last updated | 2017-01-24 |
| Products | Lithium-ion batteries used in HP notebook computers |
| Firm named in the title | HP |
| Firms | HP Inc., of Palo Alto, Calif. (importer) |
| Manufactured in | China |
| Units (US) | 101,000 |
| Units (Canada) | 3,000 |
| Units (Mexico) | 4,000 |
| Hazard classes | fire, burn |
| Remedy classes | replace, stop use |
| Sold | Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90. |
Description
This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
Hazard
The batteries can overheat, posing fire and burn hazards.
Remedy
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.
Incidents and injuries
HP has received one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-17071. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.