Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
U.S. Consumer Product Safety Commission recall (2018-09-25). Hazards: burn. About 30,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 18231 |
| Published | 2018-09-25 |
| Last updated | 2018-09-25 |
| Products | Provata activity trackers |
| Firm named in the title | Provata Health |
| Firms | Million Concept Electronic (Shenzhen) Co., Ltd., of China (manufacturer); Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn. (importer); Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn. (distributor) |
| Manufactured in | China |
| Units (US) | 30,000 |
| Hazard classes | burn |
| Remedy classes | replace, stop use |
| Sold | Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona. |
Description
This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.
Hazard
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Remedy
Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
Incidents and injuries
The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.