Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard
U.S. Consumer Product Safety Commission recall (2018-10-25). Hazards: fall, injury. Models: 450, 500. About 8,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 19022 |
| Published | 2018-10-25 |
| Last updated | 2018-10-25 |
| Products | Residential elevators |
| Firm named in the title | Waupaca Elevator |
| Firms | Waupaca Elevator Company of Appleton, Wis. (manufacturer) |
| Manufactured in | United States |
| Units (US) | 8,000 |
| Model numbers | 450, 500 |
| Hazard classes | fall, injury |
| Remedy classes | repair, inspect, stop use |
| Sold | Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000. |
Description
This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.
Hazard
The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.
Remedy
Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.
Incidents and injuries
The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-19022. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.