Quest Products Recalls ALOCANE Emergency Burn Pads Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning
U.S. Consumer Product Safety Commission recall (2019-11-14). Hazards: burn, chemical. About 153,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 20019 |
| Published | 2019-11-14 |
| Last updated | 2019-11-14 |
| Products | ALOCANE® Emergency Burn Pads |
| Firm named in the title | Quest Products |
| Firms | Quest Products LLC, of Pleasant Prairie, Wis. (manufacturer); Quest Products LLC, of Pleasant Prairie, Wis. (distributor) |
| Manufactured in | United States |
| Units (US) | 153,000 |
| UPC / GTIN | 00846241024487 |
| Hazard classes | burn, chemical |
| Remedy classes | refund, replace, stop use |
| Sold | Walgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 through June 2019 for about $9. |
Description
This recall involves the ALOCANE® Emergency Burn Pads (10 count and 15 count) which come in a white and red box with "MAXIMUM STRENGTH ALOCANE® Emergency Burn Pads" printed on the front. The product is an over the counter Gel Infused Pad with lidocaine (4%) as the active ingredient. The pads are sold in a 10 count box and 15 count box with the lot numbers 4179, 4180, 4235, 4645, 4646 or 4698 printed next to the barcode on the box. The UPC number for the affected product is 8-46241-02448-7 and can be found on the bottom of the box.
Hazard
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.
Remedy
Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.
Incidents and injuries
None reported
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.