Lennox Industries Recalls Ductless Heat Pumps Due to Fire Hazard
U.S. Consumer Product Safety Commission recall (2020-02-27). Hazards: fire, burn. About 1,650 units in the US and 380 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 20083 |
| Published | 2020-02-27 |
| Last updated | 2020-02-27 |
| Products | Lennox Ductless Single-Zone and Multi-Zone heat pumps |
| Firm named in the title | Lennox Industries |
| Firms | Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd., of Canada (importer) |
| Manufactured in | China |
| Units (US) | 1,650 |
| Units (Canada) | 380 |
| Hazard classes | fire, burn |
| Remedy classes | replace |
| Trade facets | hvac |
| Sold | Lennox independent dealers nationwide from January 2016 through November 2019 for between $8,700 and $15,550. |
Description
This recall involves three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps. The model and serial numbers can be found on the nameplate on the side of the units. Only heat pumps with the following model and serial numbers are included in the recall: Model Number Serial Number MPA018S4M-1P 6915XXXXXX or 6916XXXXXX MPA048S4S-1P 6915XXXXXX or 6916XXXXXX MPA048S4M-1P 6915XXXXXX or 6916XXXXXX
Hazard
Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.
Remedy
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
Incidents and injuries
The firm has received two reports, both in Canada, of overheating. One report included a small hole in the heat pump motor due to melting and one report of the fan blade and motor catching fire. No injuries have been reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-20083. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.