Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)
U.S. Consumer Product Safety Commission recall (2019-10-18). Hazards: fall. About 200 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 20704 |
| Published | 2019-10-18 |
| Last updated | 2019-10-18 |
| Products | Spider Climb playground climbers |
| Firm named in the title | Soft Play |
| Firms | Soft Play LLC, of Huntersville, N.C. (manufacturer) |
| Manufactured in | United States |
| Units (US) | 200 |
| Hazard classes | fall |
| Remedy classes | repair |
| Sold | Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350. |
Description
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.
Hazard
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
Remedy
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Incidents and injuries
There have been 37 incidents resulting in 34 reports of injuries.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-20704. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.