Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children
U.S. Consumer Product Safety Commission recall (2020-12-17). Hazards: entrapment, injury. About 5,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 21056 |
| Published | 2020-12-17 |
| Last updated | 2020-12-17 |
| Products | Otis and CemcoLift Private Residence Elevators |
| Firm named in the title | Otis Elevator Company |
| Firms | Otis Elevator Company of Farmington, Ct. (manufacturer); CemcoLift Elevators Systems, formerly of Hatfield, Pa., a former subsidiary of Otis Elevator Company (manufacturer) |
| Manufactured in | United States |
| Units (US) | 5,000 |
| Hazard classes | entrapment, injury |
| Remedy classes | repair, inspect |
| Sold | Otis private residence elevators and parts were sold to independent third-party contractors and, occasionally, directly to consumers through 2012. Otis sold CemcoLift private residence elevators and parts to independent third-party contractors, and occasionally, directly to consumers from approximately 1999 to 2012. Otis and CemcoLift private residence elevators cost approximately $20,000 to purchase and install. |
Description
This recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012. The elevators are used in consumers' homes.
Hazard
Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor.
Remedy
Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary.
Incidents and injuries
Otis is aware of at least four incidents involving an Otis or CemcoLift private residence elevator that resulted in a crushed spine and abdomen, fractured hip, broken arm and feet, and bruising to the face and chest.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.