The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
U.S. Consumer Product Safety Commission recall (2023-03-31). Hazards: chemical. About 800,000 units in the US and 13,000 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 23172 |
| Published | 2023-03-31 |
| Last updated | 2023-03-31 |
| Products | The Laundress Fabric Conditioners |
| Firm named in the title | The Laundress |
| Firms | The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey (distributor) |
| Manufactured in | United States |
| Units (US) | 800,000 |
| Units (Canada) | 13,000 |
| Hazard classes | chemical |
| Remedy classes | refund, stop use |
| Sold | Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November 2022 for between $1 and $20. |
Description
This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
Hazard
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
Remedy
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
Incidents and injuries
None reported
Linked notices
Linked because one agency's notice cites the other's.
- The Laundress fabric conditioners recalled due to chemical hazard, including previously recalled units (Health Canada)
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.