Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
U.S. Consumer Product Safety Commission recall (2023-04-13). Hazards: fire, burn. Models: 920-001. About 10,000 units in the US and 14 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 23178 |
| Published | 2023-04-13 |
| Last updated | 2023-04-13 |
| Products | Flo Smart Water Monitor Lithium-Ion Battery Back-Ups |
| Firm named in the title | Moen |
| Firms | Moen Incorporated, of North Olmsted, Ohio (manufacturer); Moen Incorporated, of North Olmsted, Ohio (distributor) |
| Manufactured in | China |
| Units (US) | 10,000 |
| Units (Canada) | 14 |
| Model numbers | 920-001 |
| Hazard classes | fire, burn |
| Remedy classes | refund, dispose, stop use |
| Sold | Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery. |
Description
This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
Hazard
The lithium-ion battery back-up can overheat, posing a fire hazard.
Remedy
Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Incidents and injuries
There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.
Linked notices
Linked because one agency's notice cites the other's.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.