Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard
U.S. Consumer Product Safety Commission recall (2023-09-07). Hazards: electric shock. About 80,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 23274 |
| Published | 2023-09-07 |
| Last updated | 2023-09-07 |
| Products | Emporia Smart Plugs |
| Firm named in the title | Emporia |
| Firms | Emporia Energy Corp., of Littleton, Colorado (importer) |
| Manufactured in | China |
| Units (US) | 80,000 |
| Hazard classes | electric shock |
| Remedy classes | refund, replace, dispose, stop use |
| Sold | Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35. |
Description
This recall involves Emporia's North America Smart Plugs. The smart plugs have a white finish exterior. Emporia is printed on the front. The plugs allow consumers to monitor the energy use and control most home appliances with the Emporia App, including fans, lamps, humidifiers, and other electronics from a smartphone. This recall only affects the 120V North American plugs, the 240V EU. They measure approximately 3-1/2 inches wide, 1-1/2 inches high, and 1 inch deep. The smart plugs were sold individually or in multi-packs.
Hazard
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
Remedy
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
Incidents and injuries
The firm has received two reports that the plugs were not properly grounded causing the units not to operate. No injuries have been reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-23274. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.