Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
U.S. Consumer Product Safety Commission recall (2023-09-21). Hazards: crash. About 680,000 units in the US and 80,000 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 23294 |
| Published | 2023-09-21 |
| Last updated | 2023-09-21 |
| Products | 11-Speed Bonded Hollowtech II Road Cranksets |
| Firm named in the title | Shimano |
| Firms | Shimano North America Bicycle Inc., of Irvine, California (distributor) |
| Manufactured in | Japan |
| Units (US) | 680,000 |
| Units (Canada) | 80,000 |
| Hazard classes | crash |
| Remedy classes | replace, inspect, stop use |
| Sold | Bicycle stores nationwide from January 2012 through August 2023 for between $270 and $1,500. |
Description
This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.
Hazard
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Remedy
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
Incidents and injuries
The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.
Linked notices
Linked because one agency's notice cites the other's.
- Shimano 11-Speed Bonded Hollowtech II Road Cranksets recalled due to risk of injury from crash hazard (Health Canada)
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-23294. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.