BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard
U.S. Consumer Product Safety Commission recall (2024-02-01). Hazards: fire, burn. Models: 19851, 19859, 1985T, 2151, 21512, 21513…. About 142,000 units in the US and 14,600 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 24107 |
| Published | 2024-02-01 |
| Last updated | 2024-02-01 |
| Products | BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners |
| Firm named in the title | BISSELL |
| Firms | BISSELL Homecare Inc., of Grand Rapids, Michigan (importer) |
| Manufactured in | China |
| Units (US) | 142,000 |
| Units (Canada) | 14,600 |
| Model numbers | 19851, 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151T |
| Hazard classes | fire, burn |
| Remedy classes | replace, dispose, stop use |
| Sold | Lowe's, Macy's, Kohl's, Target, Walmart, Best Buy and other stores nationwide and online at www.bissell.com, www.amazon.com, www.hsn.com and other online sellers from August 2016 through December 2022 for between $110 and $270. |
Description
This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
Hazard
The vacuum's battery pack can overheat and smoke, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.
Incidents and injuries
BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.
Linked notices
Linked because one agency's notice cites the other's.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.