Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
U.S. Consumer Product Safety Commission recall (2024-03-21). Hazards: burn, laceration. About 440,500 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 24171 |
| Published | 2024-03-21 |
| Last updated | 2024-03-21 |
| Products | Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets |
| Firm named in the title | Nestlé USA |
| Firms | Nestlé USA Inc., of Arlington, Virginia (distributor) |
| Manufactured in | China |
| Units (US) | 440,500 |
| Hazard classes | burn, laceration |
| Remedy classes | refund, stop use |
| Sold | Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set. |
Description
This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.
Hazard
If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
Remedy
Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
Incidents and injuries
There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-24171. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.