Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
U.S. Consumer Product Safety Commission recall (2024-10-31). Hazards: fire, burn. About 10,500 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 25026 |
| Published | 2024-10-31 |
| Last updated | 2024-10-31 |
| Products | Humane Charge Case Accessory for Ai Pin |
| Firm named in the title | Humane |
| Firms | Humane Inc., of San Francisco, California (importer) |
| Manufactured in | China |
| Units (US) | 10,500 |
| Hazard classes | fire, burn |
| Remedy classes | refund, replace, dispose, stop use |
| Sold | Online at humane.com from November 2023 through May 2024. The Charge Case Accessory was sold with the Humane Ai Pin Complete System for between $700 and $800 and sold separately for about $150. |
Description
This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
Hazard
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
Incidents and injuries
The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.