woom Bikes USA Recalls Children's OFF, OFF AIR and ORIGINAL 6 Bicycles Due to Fall and Crash Hazards
U.S. Consumer Product Safety Commission recall (2024-11-14). Hazards: fall, crash. About 2,500 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 25043 |
| Published | 2024-11-14 |
| Last updated | 2024-11-14 |
| Products | woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6 |
| Firm named in the title | woom Bikes USA |
| Firms | woom Bike USA LLC, of Austin, Texas (importer) |
| Manufactured in | Cambodia |
| Units (US) | 2,500 |
| Hazard classes | fall, crash |
| Remedy classes | refund, repair, replace, stop use |
| Sold | Online exclusively at http://www.woom.com U.S. from September 2016 through October 2020 for between $500 and $900. |
Description
This recall involves the ORIGINAL 6 bicycles from model years 2016 to 2020 and OFF 5 & OFF AIR 5 and OFF 6 & OFF AIR 6 bicycles from model years 2019 to 2020. The bikes are designed for children between 10 and 14 years old. "woom" is displayed on the sides of the downtube in white letters. It is also visible on the front of the headtube. The ORIGINAL 6 bikes were sold in red, green, blue, purple, and yellow colors. The OFF mountain bikes were available in black frames with silver forks.
Hazard
The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.
Remedy
Consumers should immediately stop using the recalled bicycles and contact woom bikes USA for instructions on how to get a free replacement crankset. Consumers can use the online crank checker tool found at woom.com to determine if their bicycle is affected by the recall. Consumers with affected cranksets will be sent a free replacement that must be installed by a bike repair technician at their preferred bike shop. Reimbursement in the way of a check will be issued for the consumer's crank replacement expense upon submission of the repair receipt. All known purchasers are being contacted directly by woom.
Incidents and injuries
The firm has received five reports of the crank breaking, including one report of an injury to a child.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-25043. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.