Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations
U.S. Consumer Product Safety Commission recall (2024-12-05). Hazards: fire, burn. Models: A3102016, A3302011, A3302031. About 69,000 units in the US and 9,764 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 25056 |
| Published | 2024-12-05 |
| Last updated | 2024-12-05 |
| Products | Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers |
| Firms | Anker Innovations Limited, of Hong Kong (importer) |
| Manufactured in | China |
| Units (US) | 69,000 |
| Units (Canada) | 9,764 |
| Model numbers | A3102016, A3302011, A3302031 |
| Hazard classes | fire, burn |
| Remedy classes | replace, dispose, stop use |
| Sold | Exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130. |
Description
This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit's "SN Code" which is visible on the underside of the Bluetooth Speakers. Consumers can type in the "SN Code" on Anker's website https://www.anker.com/product-recalls to see if their product is recalled. Anker and Amazon have contacted all known purchasers.
Hazard
The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.
Incidents and injuries
The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating, some of those involve incidents of smoking and small fires, including one minor burn injury in connection with an overheating unit.
Linked notices
Linked because one agency's notice cites the other's.
- Soundcore A3102 Speaker (Black) and AnkerWork A3302 PowerConf S3 Speakerphone recalled due to potential fire hazard (Health Canada)
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-25056. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.