NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard
U.S. Consumer Product Safety Commission recall (2024-12-05). Hazards: fire. About 13,000 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 25058 |
| Published | 2024-12-05 |
| Last updated | 2024-12-05 |
| Products | High Bay LED light fixtures |
| Firm named in the title | NetZero USA |
| Firms | NetZero USA Holdings Inc., of Alpharetta, Georgia (importer) |
| Manufactured in | China |
| Units (US) | 13,000 |
| Hazard classes | fire |
| Remedy classes | repair, replace, inspect, stop use |
| Trade facets | electrical |
| Sold | NetZero USA, Citory Solutions, and Red Sail Developments and through other commercial distributors from August 2018 through October 2024 for between $100 and $415. |
Description
This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.
Hazard
The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.
Remedy
Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.
Incidents and injuries
The firm has received seven reports of loose LED boards burning. No injuries have been reported.
Machine access
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Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.