Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
U.S. Consumer Product Safety Commission recall (2025-01-30). Hazards: fall. Models: CXP-03, CXC-02, CXM-03, CXM-02. About 12,885 units in the US and 140 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 25109 |
| Published | 2025-01-30 |
| Last updated | 2025-01-30 |
| Products | Matrix-brand Training Cycles |
| Firm named in the title | Johnson Health Tech North America |
| Firms | Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin (importer) |
| Manufactured in | Taiwan |
| Units (US) | 12,885 |
| Units (Canada) | 140 |
| Model numbers | CXP-03, CXC-02, CXM-03, CXM-02 |
| Hazard classes | fall |
| Remedy classes | repair, stop use |
| Sold | Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305. |
Description
This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001
Hazard
The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
Remedy
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
Incidents and injuries
The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported.
Linked notices
Linked because one agency's notice cites the other's.
- Matrix-Brand Training Cycles by Johnson Health Tech North America recalled due to potential fall hazard (Health Canada)
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-25109. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.