Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard
U.S. Consumer Product Safety Commission recall (2025-08-14). Hazards: fire, burn. Models: E2-WR. About 2,720 units in the US.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 25436 |
| Published | 2025-08-14 |
| Last updated | 2025-08-14 |
| Products | Electronic LED modules used on Floating Stairs and Rails |
| Firm named in the title | Viewrail |
| Firms | Viewrail, of Goshen, Indiana (importer) |
| Manufactured in | China |
| Units (US) | 2,720 |
| Model numbers | E2-WR |
| Hazard classes | fire, burn |
| Remedy classes | refund, replace |
| Sold | Viewrail.com from August 2023 through June 2025 for about $80. |
Description
This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.
Hazard
The LED module can overheat, causing it to melt, posing a fire hazard.
Remedy
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
Incidents and injuries
The firm has received 20 reports of modules overheating or melting. No injuries have been reported.
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-25436. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.