Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
U.S. Consumer Product Safety Commission recall (2026-02-26). Hazards: burn, explosion. Models: DUP020WNA. About 651,145 units in the US and 96,530 in Canada.
| Agency | U.S. Consumer Product Safety Commission |
|---|---|
| Recall number | 26283 |
| Published | 2026-02-26 |
| Last updated | 2026-02-27 |
| Products | Dupray Neat Steam Cleaners |
| Firm named in the title | Dupray USA |
| Firms | Dupray USA LLC, of Newark, Delaware (importer) |
| Manufactured in | China |
| Units (US) | 651,145 |
| Units (Canada) | 96,530 |
| Model numbers | DUP020WNA |
| Hazard classes | burn, explosion |
| Remedy classes | repair, replace, stop use |
| Sold | Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150. |
Description
This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
Hazard
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
Remedy
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Incidents and injuries
The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.
Linked notices
Linked because one agency's notice cites the other's.
- Dupray Neat Steam Cleaner recalled due to burn hazard (Health Canada)
Machine access
This record, with every extracted field, the source record (contact text and images withheld) and provenance: GET https://api.data.aroqon.com/v1/product-recalls/cpsc-26283. Look up a model number or UPC with /v1/product-recalls/lookup?code=…. About the dataset · free and paid keys.
Source: U.S. Consumer Product Safety Commission recall notice (US Government work). Not affiliated with or endorsed by CPSC. Structured by Data Foundry (product-recall-structuring@2); last changed 2026-09-28. Always confirm with the agency notice.