Red Cross Oral Pain — Class III drug recall D-1541-2020
Terminated recall by The Mentholatum Company, reported 2020-09-02, distributed nationwide. Labeling; Not Elsewhere Classified: The Mentholatum Company is initiating a voluntary recall due to an error i
| Recall number | D-1541-2020 |
|---|---|
| Product type | Drug |
| Classification | Class III |
| Status | Terminated |
| Voluntary or mandated | Voluntary |
| Recalling firm | The Mentholatum Company, Orchard Park, NY, United States |
| Recall initiated | 2020-07-31 |
| Classified | 2020-08-24 |
| Reported by FDA | 2020-09-02 |
| Terminated | 2022-05-20 |
| Distributed | Nationwide (US) |
| Quantity | 31,732 blister |
| Reason classes | labeling |
| UPC / GTIN / UDI-DI | 00310742095098 |
| NDC | 10742-8902, 10742-8902-01 |
| Lot numbers | 66572 |
| Model numbers | 95090007 |
Product
Red Cross Oral Pain (Oral Anesthetic benzocaine 20%), Maximum Strength, 1/8 Fl. Oz. (3.7 mL) bottle with Cotton Pellets box packaged in a blister pack, Distributed by: Mentholatum Company, Orchard Park, NY 14127 NDC 10742-8902-1, UPC 3 10742 09509 8
Reason for recall
Labeling; Not Elsewhere Classified: The Mentholatum Company is initiating a voluntary recall due to an error in the labeling of the cotton pellet box found within the Red Cross Oral Pain blister pack. The cotton pellet box states that the product contains "Natural Eugenol Oil" in which it does not.
Machine access
This record, with every extracted code, the verbatim FDA record and provenance, is available from the recall API: GET https://api.data.aroqon.com/v1/recalls/D-1541-2020. Look up any UPC, UDI, NDC or lot with /v1/recalls/lookup?code=…. API docs · free and paid keys.
Source: U.S. Food and Drug Administration enforcement report via openFDA (CC0). Structured by Data Foundry (recall-structuring@2); last changed 2026-09-26. Not affiliated with or endorsed by FDA. Not medical or legal advice.