Philips GoSafe Mobile Help Button — Class II medical device recall Z-0004-2016
Terminated recall by Lifeline Systems, Incorporated, reported 2015-10-07, distributed nationwide. Irregular battery disconnection resulted in issues with Mobile Health Button (MHB) Charging.
| Recall number | Z-0004-2016 |
|---|---|
| Product type | Medical device |
| Classification | Class II |
| Status | Terminated |
| Voluntary or mandated | Voluntary |
| Recalling firm | Lifeline Systems, Incorporated, Framingham, MA, United States |
| Recall initiated | 2015-07-23 |
| Classified | 2015-10-01 |
| Reported by FDA | 2015-10-07 |
| Terminated | 2020-11-10 |
| Distributed | Nationwide (US) |
| Quantity | 8,616 devices |
| Serial numbers | 1030000887, 1030000931, 1030000934, 1030000993, 1030001039, 1030001057, 1030001059, 1030001173, 1030001182, 1030001210, 1030001226, 1030001254, 1030001292, 1030001315, 1030001318, 1030001358, 1030001371, 1030001441, 1030001460, 1030001526, 1030001528, 1030001568, 1030001640, 1030001641, 1030001710 and 475 more |
Product
Philips GoSafe Mobile Help Button; 7000MHB. Personal Emergency Response System.
Reason for recall
Irregular battery disconnection resulted in issues with Mobile Health Button (MHB) Charging.
Machine access
This record, with every extracted code, the verbatim FDA record and provenance, is available from the recall API: GET https://api.data.aroqon.com/v1/recalls/Z-0004-2016. Look up any UPC, UDI, NDC or lot with /v1/recalls/lookup?code=…. API docs · free and paid keys.
Source: U.S. Food and Drug Administration enforcement report via openFDA (CC0). Structured by Data Foundry (recall-structuring@2); last changed 2026-09-26. Not affiliated with or endorsed by FDA. Not medical or legal advice.