Ascom Telligence Nurse Call System — Class II medical device recall Z-0486-2019
Ongoing recall by Ascom (US) Inc., reported 2018-11-28, distributed in AL, CA, CO, GA, IN, KY, LA, ME…. There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the h
| Recall number | Z-0486-2019 |
|---|---|
| Product type | Medical device |
| Classification | Class II |
| Status | Ongoing |
| Voluntary or mandated | Voluntary |
| Recalling firm | Ascom (US) Inc., Lakewood Ranch, FL, United States |
| Recall initiated | 2018-11-02 |
| Classified | 2018-11-20 |
| Reported by FDA | 2018-11-28 |
| Distributed | AL, CA, CO, GA, IN, KY, LA, ME, MI, MN, MO, MS, NE, NV, OH, PA, RI, TX, UT, VA, WI |
| Quantity | 57 units |
Product
Ascom Telligence Nurse Call System
Reason for recall
There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.
Machine access
This record, with every extracted code, the verbatim FDA record and provenance, is available from the recall API: GET https://api.data.aroqon.com/v1/recalls/Z-0486-2019. Look up any UPC, UDI, NDC or lot with /v1/recalls/lookup?code=…. API docs · free and paid keys.
Source: U.S. Food and Drug Administration enforcement report via openFDA (CC0). Structured by Data Foundry (recall-structuring@2); last changed 2026-09-26. Not affiliated with or endorsed by FDA. Not medical or legal advice.