Philips Smart-Hopping 2 — Class II medical device recall Z-0686-2025
Ongoing recall by Philips North America Llc, reported 2024-12-25, distributed nationwide. The following four issues are included: 1. Certain Channel Settings may result in an Access Point preventing a
| Recall number | Z-0686-2025 |
|---|---|
| Product type | Medical device |
| Classification | Class II |
| Status | Ongoing |
| Voluntary or mandated | Voluntary |
| Recalling firm | Philips North America Llc, Cambridge, MA, United States |
| Recall initiated | 2024-11-20 |
| Classified | 2024-12-17 |
| Reported by FDA | 2024-12-25 |
| Distributed | Nationwide (US) |
| Quantity | 4,811 units |
| Reason classes | software |
| UPC / GTIN / UDI-DI | 00884838099876 |
| Model numbers | 867216 |
Product
Philips Smart-Hopping 2.0 AP 1.4 GHz. Model Number: 867216
Reason for recall
The following four issues are included: 1. Certain Channel Settings may result in an Access Point preventing a connected client device from roaming to another Access Point potentially causing the client device to appear to drop out from the network. 2. if the Access Point experiences a disconnection from the Access Point Controller exceeding 4 minutes, the Access Point may not transition through the desired state to all for clean reconnection of the client radio link. 3. Potential to experience higher than expected data dropouts, device disassociations/reassociations for their wireless clients, and frequent "Loss of AP" alerts. 4. Potential for the Smart-hopping Access Point is affected by a software issue where the Access Point will resent after 82.85 days when the frame counter reaches its limit. This causes the latest synchronization check to fail and potential for loss of patient data.
Machine access
This record, with every extracted code, the verbatim FDA record and provenance, is available from the recall API: GET https://api.data.aroqon.com/v1/recalls/Z-0686-2025. Look up any UPC, UDI, NDC or lot with /v1/recalls/lookup?code=…. API docs · free and paid keys.
Source: U.S. Food and Drug Administration enforcement report via openFDA (CC0). Structured by Data Foundry (recall-structuring@2); last changed 2026-09-26. Not affiliated with or endorsed by FDA. Not medical or legal advice.