Philips Patient Information Center — Class II medical device recall Z-1690-2024
Ongoing recall by Philips North America Llc, reported 2024-05-01, distributed nationwide. Possible failure of Uninterruptable Power Supply (UPS) devices supporting the Patient Information Center (PIC)
| Recall number | Z-1690-2024 |
|---|---|
| Product type | Medical device |
| Classification | Class II |
| Status | Ongoing |
| Voluntary or mandated | Voluntary |
| Recalling firm | Philips North America Llc, Cambridge, MA, United States |
| Recall initiated | 2024-03-22 |
| Classified | 2024-04-25 |
| Reported by FDA | 2024-05-01 |
| Distributed | Nationwide (US) |
| Countries outside the US | AR, AT, AU, AW, BE, BO, CA, CH, CL, CN, CO, CR, CZ, DE, EC, EE, ES, FI, FR, GB, GR, HK, ID, IE, IL, IN, IR, IT, KE, KW, LB, LV, MX, MY, NL, NZ, OM, PH, PL, PT, QA, RO, SA, SG, TW, ZA |
| Quantity | 12,936 units |
| Model numbers | SCL500RM1U, SCL500RMI1U |
Product
Philips Patient Information Center (PIC) iX Uninterruptable Power Supply (UPS): 1. APC (Schneider Electric IT Corporation) 120V Uninterruptable Power Supply Model: SCL500RM1U 2. APC (Schneider Electric IT Corporation) 230V Uninterruptable Power Supply Model: SCL500RMI1U
Reason for recall
Possible failure of Uninterruptable Power Supply (UPS) devices supporting the Patient Information Center (PIC) iX system, potential for the associated PIC iX system to shut down due to the lack of power. may lead to the delay in the detection of a change in a patient condition
Machine access
This record, with every extracted code, the verbatim FDA record and provenance, is available from the recall API: GET https://api.data.aroqon.com/v1/recalls/Z-1690-2024. Look up any UPC, UDI, NDC or lot with /v1/recalls/lookup?code=…. API docs · free and paid keys.
Source: U.S. Food and Drug Administration enforcement report via openFDA (CC0). Structured by Data Foundry (recall-structuring@2); last changed 2026-09-26. Not affiliated with or endorsed by FDA. Not medical or legal advice.