The Hero Model 100 — Class II medical device recall Z-2443-2021
Terminated recall by Hero Health, reported 2021-09-22, distributed nationwide. Due to dispenser prompting for a missed dose that had already been dispensed
| Recall number | Z-2443-2021 |
|---|---|
| Product type | Medical device |
| Classification | Class II |
| Status | Terminated |
| Voluntary or mandated | Voluntary |
| Recalling firm | Hero Health, Hayward, CA, United States |
| Recall initiated | 2021-07-02 |
| Classified | 2021-09-10 |
| Reported by FDA | 2021-09-22 |
| Terminated | 2023-11-02 |
| Distributed | Nationwide (US) |
| Quantity | 12,039 units |
| Model numbers | 100, F00002 |
Product
The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.
Reason for recall
Due to dispenser prompting for a missed dose that had already been dispensed
Machine access
This record, with every extracted code, the verbatim FDA record and provenance, is available from the recall API: GET https://api.data.aroqon.com/v1/recalls/Z-2443-2021. Look up any UPC, UDI, NDC or lot with /v1/recalls/lookup?code=…. API docs · free and paid keys.
Source: U.S. Food and Drug Administration enforcement report via openFDA (CC0). Structured by Data Foundry (recall-structuring@2); last changed 2026-09-26. Not affiliated with or endorsed by FDA. Not medical or legal advice.